We’re looking for a dedicated and experienced Street Works Performance Lead to join our team and lead the way in delivering exceptional Street Works performance across our network. In this role, you'll ensure we not only comply with legal and regulatory standards—including the New Roads and Street Works Act (NRSWA) 1991 and the Traffic Management Act (TMA) 2004—but also continuously improve how we operate.

Reporting to the Permit Process Manager, you’ll be the business’s subject matter expert on Lane Rental, taking ownership of cost control and performance improvement. You’ll work closely with local authorities, internal teams, contractors, and industry forums to manage risk, drive efficiencies, and help Affinity Water achieve industry-leading standards in Street Works.

What You’ll Be Doing

• Acting as Affinity Water’s subject matter expert for Lane Rental, owning the process and performance outcomes
• Proactively managing Lane Rental costs and identifying opportunities for reduction
• Educating and training both internal and external stakeholders on Lane Rental processes and compliance
• Collaborating with Highways Authorities and representing AW in Lane Rental forums
• Supporting investigations and improvement strategies related to Fixed Penalty Notices (FPNs)
• Leading stakeholder performance meetings and contributing to continuous process improvement
• Providing data insights and support to operational teams
• Delivering NRSWA training and toolbox talks to site staff

What We’re Looking For

• In-depth knowledge of NRSWA 1991, TMA 2004, and associated Codes of Practice
• Strong understanding of Permit Schemes, Lane Rental schemes, and their operation
• Experience with Street Manager and Aurora systems
• Excellent analytical skills with the ability to interpret and act on complex data sets
• Highly organised with a meticulous attention to detail
• Confident communicator who can challenge constructively and influence change
• Proven stakeholder management skills in multi-stakeholder environments
• Understanding of the Safety Code (Red Book)
• Knowledge of Works Management systems such as Maximo or FLS (desirable)

Why Join Us?
At Affinity Water, you’ll be part of a forward-thinking team committed to performance, sustainability, and customer service. We support your professional development and offer a working environment where your ideas and contributions really matter.

Affinity Water is the UKs largest water-only supplier, providing sustainable, high-quality water to 3.85million customers across the Southeast of England (covering parts of Bedfordshire; Buckinghamshire; Berkshire; Essex, Hertfordshire, Surrey, Essex, Kent & North London boroughs).

We are on a mission to redefine the way water companies connect with their customers and communities, and to make better use of water and safeguard the local environment now and in the future.

Ready to take the lead in shaping how we manage and improve Street Works across our business?

Benefits

• Salary £42,000 - £46,000 per annum dependant on experience
• Hybrid working available and to be discussed in the office
• Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days.
• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.

• Disability Confident

If you need any reasonable adjustments and would like to apply in a different format, please do let us know.

Interview Process

1st Stage interview - Head Office - Hatfield 

2nd Stage interview – tbc

If you need any reasonable adjustments and would like to apply in a different format, please do let us know.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.