We’re looking for an exceptional Personal Assistant to support two of our Directors at Affinity Water. This is far more than a traditional PA role — it’s a trusted partnership position where you’ll play a critical role in helping senior leaders operate at their best.

If you’re highly organised, proactive, and thrive in a fast-paced environment, this is your opportunity to become a key connector across the business and influence how we deliver for our customers and colleagues.

What you’ll be doing

• As a trusted gateway to two busy Directors, you’ll bring structure, foresight, and efficiency to every day

• Own complex diaries with full autonomy — proactively managing priorities, resolving conflicts, and ensuring time is spent where it matters most

• Stay one step ahead by anticipating scheduling pressures and solving challenges before they arise

• Manage and triage inboxes, ensuring urgent items are escalated and nothing slips through the cracks

• Prepare your Directors for success, providing high-quality briefings ahead of meetings

• Coordinate key meetings, including preparing packs, setting agendas, capturing minutes, and tracking actions through to completion

• Plan and deliver leadership events, including offsites and team meetings

• Act as a key liaison between Directors and senior leadership teams — keeping communication clear, timely, and effective

• Support business operations by processing expenses, raising POs, and managing invoices

• Get involved in projects where needed — bringing flexibility and a “can-do” mindset

What you’ll bring

• We’re looking for someone who combines attention to detail with strong judgement and a proactive approach

• Proven experience supporting multiple senior leaders or Directors

• Exceptional organisational skills with the ability to manage multiple priorities at pace

• A proactive mindset — you anticipate needs and take action

• Strong communication skills, both written and verbal

• Confidence using Microsoft Office, particularly Outlook, Teams, Word, and Excel

• Experience with purchasing systems or Oracle Fusion (full training provided)

Why join us?

At Affinity Water, you’ll be part of a collaborative and purpose-driven organisation where your role truly matters. You’ll be trusted, valued, and given the autonomy to make a difference — not just to your Directors, but across the wider business.

Benefits:

• Salary up to £43,000 dependant on skills and experience

• Hybrid role - 3 days minimum working from our Head office in Hatfield

• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.

• Entry into the company annual bonus scheme.

• Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.

• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.

• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)

• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.

• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.

• Access to our Wellbeing Centre with support for looking after your physical and mental health.

• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.

• Up to 4 Affinity days a year to volunteer in the community.

• Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.