We’re looking for an organised and proactive individual to join our team, supporting the accurate and timely processing of invoices, credits, receipts and refunds.

This busy role is offered as a 6-month fixed-term contract covering maternity leave within the team. Attention to detail, strong communication and the ability to manage competing priorities are essential for the position. You’ll work closely with both internal and external customers, helping to resolve queries, reconcile accounts and ensure our financial processes run smoothly.

The role:

You’ll be responsible for the day-to-day processing and management of accounts receivable activities, ensuring transactions are completed accurately and within agreed timescales.

You’ll also play an important part in maintaining strong relationships with stakeholders, resolving queries and supporting the team through changing business requirements.

What you'll be doing:

• Ensuring all invoices, credits and receipts are raised and processed accurately each day, with copies sent to the relevant stakeholders.

• Resolving queries and enquiries quickly and effectively within agreed timescales.

• Allocating receipts correctly within the required timeframe.

• Processing refunds in accordance with company procedures.

• Managing and maintaining emails on a daily basis.

• Taking responsibility for query resolution, filing and archiving.

• Supporting and carrying out month-end close activities.

• Reconciling accounts and cash received, liaising with internal and external customers to resolve any discrepancies or queries.

• Building and maintaining effective internal and external business relationships to support a consistently high standard of team performance.

• Helping to manage the team’s relationships with internal and external customers.

• Supporting the integration of new operations in line with future business requirements and helping to ensure transition processes are implemented effectively.

What you'll need:

• Recent and relevant accounts receivable and/or accounts payable experience.

• A good level of IT proficiency, particularly with Microsoft Excel.

• An excellent understanding of Fusion accounts receivable/payable database.

• The ability to work effectively as part of a team while also using your own initiative.

• Experience working within a performance-driven environment, including during periods of high workload and change.

• Strong written and verbal communication skills, with the confidence to communicate effectively with external customers, suppliers and colleagues at all levels of the organisation.

• The ability to positively influence others to ensure improvement activities are supported and appropriately resourced.

• A flexible and adaptable approach to change.

• The ability to quickly and accurately assess work-related situations, analyse information and use your initiative to solve problems.

• The ability to make reasoned and responsible decisions, considering all relevant factors and available information to achieve the best outcome for the business.

What will make you stand out:

You’ll be someone who is confident, flexible and professional, with the ability to remain organised and focused when working under pressure.

You’ll take ownership of issues and demonstrate persistence in seeing them through to resolution. You’ll also be motivated to do a good job, willing to go the extra mile and committed to making a positive difference to the wider team and business.

Benefits:

• Salary: £24,000 - £27,000 (Dependant on skills and experience).

• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.

• Entry into the company annual bonus scheme.

• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.

• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.

• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).

• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.

• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.

• Access to our Wellbeing Centre with support for looking after your physical and mental health.

• Discounts at a Range of Retail Outlets through our Tap4Perks scheme.

• Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice.

• Up to 4 Affinity days a year to volunteer in the community.

• Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.