The AP & AR Co-ordinator supports the day-to-day processes within Accounts Receivable, while also providing cover for the Accounts Payable team as required. This is a key operational role ensuring accurate financial processing, timely query resolution, and strong relationships with internal and external stakeholders.

This role is well suited to someone who is organised, detail-focused, and comfortable working in a fast-paced, performance-driven environment.

Key Responsibilities

• Ensure all invoices, credits, and receipts are raised and processed daily, accurately, and shared with relevant stakeholders.

• Resolve all queries and enquiries quickly and effectively within agreed timescales.

• Allocate receipts correctly within set timeframes.

• Process refunds in line with company procedures.

• Manage and maintain shared inboxes and emails daily.

• Take ownership of query resolution, filing, and archiving.

• Support month-end close activities.

• Reconcile accounts and cash received, liaising with internal and external customers to resolve discrepancies.

• Build and maintain effective internal and external relationships to support a consistently high standard of team performance.

• Support the integration of new operations in line with future business requirements, ensuring transitions are implemented effectively.

About You

• Recent and relevant experience in accounts payable and/or accounts receivable.

• Confident working as part of a team while also using your own initiative.

• Strong IT skills, particularly in Microsoft Word and Excel, with experience using Fusion AP/AR systems.

• Excellent communication skills, with the confidence to engage effectively with customers, suppliers, and colleagues at all levels.

• Flexible and adaptable, able to manage change and varying workloads.

• Strong problem-solving skills with the ability to assess situations quickly and make sound decisions.

Personal Attributes

• Professional, confident, and flexible in approach.

• Comfortable working under pressure and meeting deadlines.

• Takes ownership of issues and follows them through to resolution.

• Motivated, proactive, and committed to making a real difference.

Advert closes 20th February

Benefits:

• Salary: £29,000 (dependant on skills and experience)

• Hours: Mon - Thurs 08.30 - 17.00pm and Friday 08.30 - 16.30pm

• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.

• Entry into the company annual bonus scheme.

• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.

• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.

• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)

• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.

• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.

• Access to our Wellbeing Centre with support for looking after your physical and mental health.

• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.

• Up to 4 Affinity days a year to volunteer in the community.

• Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.