Liaison Engineer
Make a real impact on critical water infrastructure projects while growing your career in a supportive, forward-thinking environment. Apply today!
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Join Affinity Water in our Development Experience Team as a Liaison Engineer, playing a key role in a seamless customer journey from project request through to completion of new water mains and service connections delivery.
You’ll take ownership of a variety of projects, from new connections to large multi-phase developments, ensuring they are delivered safely, on time, within budget, and to the highest quality standards. Acting as the main on-site contact, you’ll work closely with internal teams, Delivery Partners, and Self-Lay Providers to provide assurance, guidance, and excellent customer service throughout.
What You’ll Be Doing
Managing end-to-end delivery of customer projects
Acting as the key on-site contact for customers
Leading site meetings and ensuring safe, high-quality delivery
Monitoring performance, budgets, and project risks
Holding partners accountable for safety, quality, and timelines
Supporting continuous improvement across the business
What We’re Looking For
Must have a full UK Driving Licence
Strong communication and organisational skills
Ability to manage multiple projects and stakeholders
Commitment to safety, water quality, and customer outcomes
Experience in utilities, construction, or water industry (desirable)
Knowledge of CDM regulations or NEC4 contracts (desirable)
Benefits:
Salary £45,000 dependant on skills and experience
Company Car
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.
Disability Confident
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.
- Department
- Customer Experience
- Locations
- Hatfield
- Remote status
- Hybrid
- Yearly salary
- £45,000
- Employment type
- Full-time